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ThinManager Support

Support Topics

Need help? Chances are that you do. After all, you are on the ThinManager Support page. Well you have come to the right place. Can't find what you are looking for? Contact us and a representative will be happy to assist you or point you in the right direction, whatever your question or problem may be.

Software Maintenance

Customers can receive technical support for the ThinManager platform and version upgrade eligibility by purchasing Software Maintenance, formerly Platform Maintenance.

Choose 8x5 support or 24x7 support. Get the level of support that fits your business.

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Knowledge Base

If you can't find what you are looking for, you can always try searching the Rockwell Automation knowledge base.

We keep a rather extensive base of facts and information that might get you just the information you are looking for.

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Video Learning

Even with a interface that is streamlined and easy to navigate, learning ThinManager can be a big task. It is packed with features to provide amazing benefits for your facility and production environment.

Create an account and step through feature-focused videos and quizzes to get to know ThinManager quickly.

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Tech Support

When it comes to tech, we have the techiest tech talkers around. But we also have an amazing system to help you with any tech questions, problems or issues that may arise with ThinManager.

In North America, To route your phone support request directly to a technical support engineer, call toll-free 888-382-1583 or 440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the ThinManager Direct Dial Code 201.

or Ask A Question:

Want More ThinManager?

Still want more? We have more ways than ever, on any device, to consume ThinManager. Continue gaining knowledge, learning about integrator success stories, and even gathering some useful tips and tricks to make sure you know about all the amazing features available with ThinManager.

The Plant

The Plant is a monthly podcast all about ThinManager and emerging technologies in factory automation.

Listen Now »

ThinManager Videos

Find out even more by watching ThinManager videos covering new features and tips for usage.

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ThinManager Blog

Keep up-to-date with all things ThinManager as well as news around the industry by subscribing to our blog.

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Product Profile

We keep a step by step series of data sheets to help illustrate ThinManager and the main touch points that make it the world leader in thin client management and industrial mobility solutions.

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Case Studies

ThinManager is used in many different business applications across different industries around the world. Read about some of the ways ThinManager has been deployed and used across the globe through integration partner and customer stories.

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